B. inggris Sekolah Menengah Atas Jawab asal-asalan/cuman ngambil poinnya gua REPORT, 100poin ini

Answer these following questions based on the module and use your own language not
imitate the example in the book !

1. According to Carpenter (2014), there are four types of business communication.
They are:
a. Result-Oriented Communication
b. Informational Communication
c. Negative Communication
d. Persuasive Communication
Please explain Two of them and give the example of documents that belongs to the
types of business communication that you choose!

2. Read the business letter below:
a. What is the type of the business letter below?
b. Find out the components of the business letter below!
c. What is the purpose Mr.Basuki Rahmanto sending the letter to Mrs. Anggiara
Ario?
d. What is the expectation Mr. basuki Rahmanto to Mrs. Anggiara Ario?

Mrs. Anggiara Ario
Manager of PT. Girl Clothes
Jl. Sucipto no. 23, Bongkasan, Bali
Dear Mam,
We are a small company engaged in children’s wear. We have collaborated with many
reputable companies in Jakarta and other big cities in Indonesia. This letter is a means to
propose cooperation with your company.
We intend to be a supplier for your store, especially for the young girls and children
department. We have some experience in the field and would like an opportunity to be
considered as a supplier.
Our best interest that this offer can be realized in the form of cooperation for both parties.
Along with this letter, we attach a price and book list that we provide. Thank you for your
consideration and we will be waiting for you reply. Thank you so much.
Thanks for your attention
The Head Manager of PT. Lingga
Basuki Rahmanto

3. Read the passage below !
22 January, 2022
TO:Mr.Aditya Pratama
Purchasing Manager
PT. Sukses Indah,
Surabaya
Dear Mr. Pratama:
This letter is to request a new computer for my work in the office as the one I am using now is
outdated. There are many new functions available today that I am not able to use. Also, the time
it takes to access websites and documents is so long that It makes my job much more difficult
and wastes time.
I believe I could produce letters and bulletins much faster and with better formatting if I had the
latest technology. I think the documents would look more professional and send a better image
of the company.
A new computer with new useful applications will make my work easier and quicker, and the
results will be much better. For example, video conferencing with my current computer is
almost impossible. It’s slow and often the sound is unclear.
Kindly, approve and arrange for the purchase of a new computer as soon as possible, so I can
start being more productive. I think NAME OF COMPUTER COMPANY, Model #98765,
Windows 10 with an Intel 5 CPU, 10 GB RAM, 2 TB, HD Video Capture would give me what
I need.
Additionally, I believe it’s time to upgrade the printer due to its slow printing speed and low
printing quality. I think NAME OF PRINTER COMPANY, Model #45634 will work
perfectly. Your prompt action in this matter would be greatly appreciated.
Yours Sincerely,
Nabila Indah
Answer the questions below according the passage above !
1. Who is Mr. Aditya Pratama?
2. Why does Nabila write a letter to Mr.Pratama?
3. According to the passage, what does type of computer and printer that Nabila wants to
change?
4. What will Nabila’s do if her request letter is approved by company?

4. fill in the blank with the suitable words in the Box
Doremi Café and Resto
Bougenville Street No. 35
Bogor, Jawa Barat
Dear Sir or Madam:
I wish to (1)…. about the unacceptable (2)… that I received in your restaurant last Saturday
when I was attending to have dinner with my husband
I am complaining because Firstly, after we were conducted to our table, the waiter did not even
care about helping me to sit down, which was rather (3)…, as your restaurant is known to be the
most (4)…. in this city. Secondly, the (5)… was not up to the high standards of your restaurant.
My scallops were greasy, my spaghetti was under seasoned, and the chocolate cake was dry.
I enjoyed my beef and My Husband enjoyed his lamb. The juice was also good. Again, no one
asked. It should be a restaurant of this quality, everything should have been superb.
I would also like to point out the (6)… of the service because the waiter (7)…. the sauce over
my husband’s (8)… even though we had asked him not to do so.
I Hope very much that in future you will note the (9)… in order to (10)… them from happening
Sincerely,
Ms. Diana Jill
a. Spilled,
b. food,
c. complain,
d. luxurious,
e. mistakes,
f. treatment,
g. incompetence,
h. prevent,
i. disappointing,
j. dish

5. Write down a formal thanking letter with 5 important points below!
1. Type your address near the right margin
2. Date written below your address
3. Inside address
4. Body of letter
5. Closing/ final compliment